Something needs fixing
This goes to your building's ambassador — someone who is actually there — with a clock on it. Not into a queue at head office.
Why this page exists
A repair request that disappears into an inbox is how a building goes bad. Every report here gets a status you can see, a clock, and a name. If it is not picked up in time, it escalates on its own.
You should never have to phone three times to get a tap fixed.